HART MARKETING – TERMS OF SERVICE
Effective Date: Date of first payment
By engaging with HART Marketing Pty Ltd (ABN 99686456235), you (“Client”) agree to the following terms and conditions:
Scope of Services
HART Marketing agrees to provide the following digital marketing services (“Services”):
Paid Advertising Management (Google & Meta)
Performance reporting and analytics
Strategy consultation and campaign planning
Custom website build (one-time) if applicable
Minimum Commitment Period:
When your service package includes a free website build, a minimum commitment period of 3 months applies. This allows us to protect the significant time and cost invested in the design and development process.
If you terminate the service before the 3-month term is completed, you agree to pay the remaining service fee, based upon time remaining of original agreement.
Contract Terms Month-To-Month Marketing Management:
Unless specified, each management agreement is a. Non-locked in contract, management can be cancelled at any time before your next payment date with written notice to Holly Atchison or Ryley Tapp.
Payments & Invoicing
Payment terms are 7 days from the invoice date. Late payments may attract administrative fees.
Website Ownership (applicable to website promotion only) - Website ownership transfers to you only upon completion of the 3-month minimum term and full payment of all fees. If services are terminated early, the website remains the property of HART Marketing unless the early termination fee is paid.
Client Responsibilities:
To help us deliver the best results, clients must:
Provide timely access to content, platforms, and credentials
Approve or respond to key deliverables within agreed timelines
Not engage competing marketing services during the contract term
Termination
After the initial 3-month commitment, services roll over to a month-to-month arrangement and can be terminated by either party with 14 days' written notice.
Liability Limitation
To the extent permitted by law, our liability is limited to the fees paid by the client in the prior two months.
Governing Law
These terms are governed by the laws of Queensland, Australia, and disputes will be resolved in Queensland courts.
If you have any questions, please reach out to us at admin@bytwoharts.com.au
Hi, we're Holly & Ryley — the duo behind By Two Harts.
Together, we bring 6+ years of marketing industry experience and 3+ years of hands-on growth with e-commerce Shopify brands. Between us, we cover the full spectrum: paid media strategy, business growth consulting, social media strategy, and a combined background that spans formal marketing education and real-world results. We have the strategy, the work ethic, and the shared drive to build profitable, sustainable growth for your online store.
We handle your paid advertising while working alongside you to grow your business across every facet. A marketing strategy only performs at its best when all customer touchpoints are firing together. There's no point running traffic to a low-converting website — just like there's no point posting on social media without purpose.
So we assess where you're at, build a plan tailored to your business and goals, and work with you every step of the way.
No more guessing. No more hoping for the best. Just strategic, targeted growth.
Expect homework after our sessions and frequent communication — that's how we roll.
Full-service paid media management across: Meta Ads · Google Ads · TikTok Ads · Pinterest Ads · Reddit Ads— plus strategic consulting to tie it all together.
We tailor our services to what your business actually needs. We're looking to work with founders who are fully committed to growing their store and ready to put in the work — if that's you, let's chat.
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